FAQ

If after reading the FAQ page, you can't find a solution, open a ticket by sending an email to our SUPPORT DESK:

help [AT] videojoinerpro.com

Does it work on MAC and PC?

Yes! it works on MAC and PC. We developed Video Joiner PRO with ADOBE AIR. It is very easy to install it and use it.

Can I sell these Merged Videos?

Yes! you can sell them to clients, customers, local businesses or by offering freelancing services.

Can I Install it in more than 1 computer?

No. Your license only allows you to use it on 1 computer, either a MAC or PC. If you try it the License wont work.

How can I Merge these Intro Videos to other videos?

Just add the video you want to merge to the software and click the export button.

Where is my LICENSE?

After purchase you are going to get an email from SoftwareLicensingPRO with your LICENSE. Please check your spam folder if you don't see it. Another way to get your license is by using the JVZOO Transaction ID, ie: 'AP-XXXXXXXXX', then your license would be 'XXXXXXXXX' Just remove the 'AP-' bit. (DO NOT USE THIS ONE - IT IS AN EXAMPLE)

What kind of videos can I add?

You can add mp4,avi,wmv.

Is it easy to use?

Yes! it is very easy to use, just 3 easy step, 1. choose your intro video, 2. Add your main video, 3. Add your Outro video or choose use Intro as Outro 4. Click on the Export button, done, you have your new video.

What happens if I've problems with the software?

You wont, but if for any reason you do, just contact support: help [AT] videojoinerpro.com and tell us what is wrong, we will do our best to help you.

How can I IMPORT more music to the software?

Just click on the IMPORT button on the software and add the ZIP file with the NEW content (you need to buy the OTO to be able to import extra items).